New Clients Only
Certificate of Insurance Request
A certificate of insurance (COI), also known as an Accord 25, is a document that provides policy details on your insurance coverage, verifying limits of coverage, the issuing insurance company, your policy number, insurance limits, the named insured, and the policy’s effective and expiration dates. It also provides information specific to a unit, including owner name and mortgage info (if applicable).
In an effort to continue providing superior service to our clients, we are using a state of the art insurance certificate delivery system that provides certificates on-demand. Please read the following instructions carefully before submitting a request as any mission information may cause a delay in your loan processing.
Certificates of insurance are automatically sent annually to your Mortgage Lender. If you or your Mortgage Lender has not received the certificate, please visit OnDemandCerts.com, For help, please call (833) 237-8123.
For those that need a change to their current certificate due to a closing or refinancing, please visit OnDemandCerts.com,, Certificates are available 24 hours a day, 7 days a week, 365 days a year.
Please have the following information available as this information is required by your lender:
Unit address and unit number
Mortgage company name and address
Mortgage clause: ATIMA (as their interests may appear) & ISAOA (its successors and/or assigns)
To redeem a Certificate of Insurance, please click on the button below and you will be taken to the On Demand Certs homepage. If you are a first time user you will need to register – by clicking on the “Register” button and completing the information. If you are already registered simply click on “Login”.
Unit Owners! You may qualify for a 10% discount on y our Unit owner policies because we insure your Association. Please contact Eschwerdt@cisainsurance.com or call (847) 870-7000.